How Do We Do It? Nearly 100% Same-Day Shipping…
Decades in the Business give us the advantage. We know what works. Our process is streamlined; our facility in Bay Shore, New York houses both Warehouse and Operations, ensuring optimum communication and shipping success. We talk to one another, and are ready to talk to you. We know the printing business, and we know Didde parts, so that when you call it’s the conversation you need to get the part, fast.
The Specialists: Selling only Didde® Replacement Parts
What does this mean for our customers? Integrity and Results. Not only do we know the parts you need and have operations to supply, but we have no conflict of interest. Some in the industry sell warranties and full-scale equipment, others peddle their own presses. At Parts Connection our focus and ethics are pure, and our steadfast aim uncompromising; you get the right part, on time, every time. From South America to Southeast Asia, our customers are more than satisfied!
What to Expect Hint: It’s Better Here
Parts Connection’s unique synthesis of experience, innovation, and tradition translates to the best of every world. Ever current, we:
- Utilize only state of the art machining facilities
- Exhibit in major industry trade shows including; Graph Expo, The PRINT Series, and Graphics of the Americas
- Maintain membership to NPES and DPES
- Provide superior no-hassle returns, and more.
- Possess Spanish speaking capabilities
In addition, true to the values of this company, we maintain an old-fashioned perspective on relationships and customer service. Our clients trust us, rely on us, and enjoy our professional expertise, international presence, and purchasing power.
The Originals: Personal Facts, Historical Beginnings
The Setting: The dawn of the 70′s in a garage. The Scene: Larry Sr. (Parts Connection President), and his brother Roy hammering out the details of their mission: keep Didde® equipment running and supply the definitive best replacement parts, period. They succeeded. The garage is gone, the mission prevails. Parts Connection Incorporated has kept their eye on the ball and continues to supply the highest quality parts while maintaining fair pricing and most importantly the parts are in stock when YOU need them.